Coronavirus (Covid-19) – services update
Updated: 4th May 2020
From all of us at Monaghan Hardware our hearts and best wishes go out to all of those affected by the Coronavirus (COVID-19). Our utmost priorities, like everybody else’s, are to make sure that our teams, their families, friends, and all of our customers and suppliers stay as safe as possible during these unsettling and challenging times.
We have been monitoring and following official UK government guidance regarding the current ‘lockdown’ and what can or can’t and should or shouldn’t be done. Having implemented safety measures within our premises including ‘social distancing’ zonal markings and hygiene procedures, together with a reduced staffing level initially, we are confident that we can provide a service to our customers whilst maintaining the safety of our team members so we are open for business.
Our sales and administration teams are mostly working but based from home so email contact is suggested and your enquiry shall be dealt with as quickly as possible. We are of course reliant on our suppliers for receiving goods and most, if not all of those are operating but with delays to their supply so at this time, we would ask for patience from our customers as ‘usual’ routines are taking longer to perform and despatches may be delayed for the foreseeable future. We shall do everything to keep these to a minimum and assure you of our best intentions throughout these difficult times for all.
Whilst our warehouse is operational, the trade counter remains closed, unfortunately, so for local customers wishing to collect, please forward your requirements initially to firstname.lastname@example.org where the request shall be processed and you’ll be contacted to make the arrangements for ‘safe distancing’ collection accordingly. Please do not show up without prior agreement as we shall not be able to service your requirements.
We would like to take this opportunity to thank our staff, customers, and suppliers for their continued support during these unprecedented times.
Please make sure you follow the instructions from the government, take care of yourselves and your loved ones over the coming weeks and we look forward to speaking with you all upon our return in the near future.
John Planck Ltd./Monaghan Hardware/HAF International